Drain repairs: understand the options before work starts

Common reasons for repair

Broken or displaced joints, cracked pipes, persistent root intrusion and collapsed sections may require more than clearing a blockage. An inspection should establish the location and extent of damage where practicable.

Possible approaches

Some defects may be suitable for a localised repair or lining technique. Others require excavation and replacement. Access, pipe material, structural condition and site constraints affect what is feasible.

Before accepting a quotation

• Ask for evidence of the defect and its location.
• Request a written scope explaining the proposed method.
• Check what reinstatement, waste removal and access work are included.
• Ask about warranties and any exclusions.

Urgent safety concerns

Keep clear of unstable ground, open excavations or contaminated water. Seek appropriate professional advice where a drainage defect may affect a building or public safety.